LEGAL REFERENCE

What Happens to Your Account Data

This is the privacy policy for shark slots, written in plain terms for Pakistan. It explains what we record when you open an account, why we need it...

What we collectWhy we need itYour choicesHow to reach us
shark slots What Happens to Your Account Data

How We Handle Account Data

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

HOW TO REACH US

Asking Us About Your Data

Data requests reach a named privacy desk rather than a general queue. Send your registered mobile number with the request and we will confirm what we can act on, then tell you when the change is done. Live chat inside your account is the quickest route if you spot a sign-in you do not recognise.

Team online

Privacy Desk

Email our privacy desk with your registered mobile number attached. We reply within two working days and confirm in writing once a change to your records has been applied.

Live Chat

Open live chat from inside your account for anything urgent, such as a login alert you do not recognise. Staff can freeze access while the privacy desk checks the sign-in record.

In-Account Form

Use the form inside your account to request a copy of your records or to close the account. It reaches the same team and keeps your request attached to your file.

WHO MAINTAINS THIS

How We Keep This Policy Accurate

This page belongs to the team that runs account operations, so the wording matches what actually happens when you sign in. We re-check it whenever we add a wallet partner for Pakistan...

Policy Owner

The policy is owned by our regional account operations team, not an outside agency. That team reads support tickets daily, so updates reflect the questions you actually send in.

Change Log

Every amendment is dated and kept on file. If a clause about data sharing changes, you can compare the current wording against the version that applied when you first registered.

Plain Language Pass

We run every draft through a plain-language pass before it goes live, cutting legal shorthand that adds nothing. Clauses about how long financial records stay on file are written in full.

Technical Check

Engineers confirm the technical claims before we publish them, including how session logs are stored, how long login data is kept, and what our servers note when you load a game.

Region Accuracy

Rules differ between provinces and countries, so our lawyers flag which paragraphs apply only where local law permits. Anything that cannot apply in Pakistan is marked rather than blended in.

Escalation Path

If you disagree with a decision we make about your data, this page names who to escalate to and what to include in that message, so nothing is lost between teams.

One Voice Across Our Policy Pages

Our privacy policy, cookie notice and account terms are written together so the same fact never reads two ways. If a clause here describes how long we keep...

Account Terms
Our account terms cover what you agree to when you register; this page explains what we do with the data behind that account. Both documents share the same definitions throughout.
Cookie Notice
The cookie notice names each script we load and what it does. Where this policy mentions tracking, that page identifies the tool, so you can switch off what you prefer.
Withdrawal Wording
Keeping records of money moved in and out is a duty in supported regions. Our withdrawal page and this policy describe the same retention window, so you never read two timeframes.
Identity Steps
Identity checks are described in the same order on both pages: what we ask for, when we ask, and what happens if a document is unclear. Nothing sits in a separate document.
Complaints Route
If you complain about a data decision, the route and the response times match what our complaints page promises: the same team, the same clock, the same escalation steps.
Closure Steps
Closing an account does not delete everything at once, because some records must stay for financial rules. Our closure page and this policy agree on what remains and for how long.
Message Preferences
Marketing messages follow the choices you make, not our defaults. The preference section here mirrors the switch inside your account, so unticking a box there stops the messages here.
ON THIS PAGE

Layout of This Policy Page

This page is built to be read once and understood, not skimmed for gaps. A short summary band sits at the opening, full clauses in plain English follow...

Summary Band The opening band lists the headline points in short lines...
Plain Clauses Each clause carries one idea in two or three sentences...
Region Tags Paragraphs that apply only outside Pakistan carry a small region...
Contact Strip A fixed contact strip repeats the privacy desk address, the...
Version Stamp A dated stamp beside the opening band shows the last...
Printable Copy The page prints cleanly without menus or banners, so you...

Questions About Your Data

Your name, mobile number, date of birth and the wallet reference used to open the account, plus a record of rounds and transactions on it. We never store wallet passwords.

A partner such as JazzCash, Easypaisa or Raast sees only the transaction it processes, and we see a reference coming back. Nothing else is exchanged with them at any stage.

Financial entries stay longer than account preferences, because local rules require it. Session and login logs are kept for a shorter window and then removed. Exact periods are set out in the retention clause above.

Yes, where local law permits. Send the request from your registered address or through live chat, and our privacy desk confirms what we can release and how long that takes.

Access ends immediately and the profile goes inactive. Records tied to money movements stay on file for the required period and are deleted after that. A closing confirmation can be issued in writing.

Untick the message box inside your account or tell live chat, and promotional email and SMS stop within a couple of days. Service messages about the account still arrive while it stays open.